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If you are facing issues in printing single-side or double-side on Mac, see Unable to print double-side or single-side in Acrobat on Mac The first step in solving a printing issue is to trace the source of the issue. The troubleshooting techniques below solve some of the most common issues and are. Choose Help About Acrobat or Acrobat Reader. Note the version. Close the product. If you do not have the latest version installed, download the needed installer from the following locations: Adobe Reader full installers and updates for Mac OS. Adobe Acrobat updates for Mac OS. Click the installer to start the installation process. I've had Adobe Reader DC installed on my mac for a while now (running: macOS High Sierra ver 10.13.4), and it's been operating fine. For the last couple of days, when I open the app (Adobe Acrobat DC ver 2018.011.20038), 'Adobe Reader' appears in the menu bar at the top of the screen, but the usual.
Adobe Reader and Acrobat Cleaner Tool
The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall.
While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. The Adobe Reader and Acrobat Cleaner Tool is designed to fix such issues by cleaning up corrupted installations, including removing or fixing corrupted files, removing or changing permissions registry entries, etc. The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa.
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Adobe Reader DC and Acrobat DC Cleaner Tool
AcroCleaner for DC and later
This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows and Mac.
IMPORTANT:
1. THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
2.The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”.
3. In some scenarios Cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Hence it is advised that if both Acrobat and Reader products are installed on machine then the installed product be repaired after running the cleaner Tool.
1. THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
2.The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”.
3. In some scenarios Cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Hence it is advised that if both Acrobat and Reader products are installed on machine then the installed product be repaired after running the cleaner Tool.
Version | 4 |
---|---|
Date | June 10, 2015 |
Use the AcroCleaner Version 4 for DC and later on Windows to cleanup failed or partial uninstalls of DC products.
English
- Download Adobe Reader DC and Acrobat DC Cleaner Tool for Windows version 4.0 (ZIP, 468 KB)
Why Can't I Download Adobe Acrobat Reader On My Mac Installer
Version | 1 |
---|---|
Date | Dec 13, 2017 |
Use the AcroCleaner Version 1 for 11.x, DC and later on Mac to cleanup failed or partial uninstalls of of 11.x and DC products.
English
- Download Adobe Reader DC and Acrobat DC Cleaner Tool for Mac version 1.0 (DMG, 416 KB)
Adobe Reader and Acrobat Cleaner Tool
AcroCleaner for 10.x and later
This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows.
IMPORTANT:
THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
Version | Preview 2 |
---|---|
Date | June 17, 2013 |
Use the AcroCleaner Version 2 for 10.x and later to cleanup failed or partial uninstalls of 10.x and 11.x products.
English
- Download Adobe Reader and Acrobat Cleaner Tool for Windows version 2 (ZIP, 651 KB)
AcroCleaner for 9.x
Version | Preview 1 |
---|---|
Date | June 17, 2013 |
Use the AcroCleaner for 9.x to cleanup failed or partial uninstalls of 9.x products.
English- Download Adobe Reader and Acrobat Cleaner Tool for Windows version 1 (ZIP, 614 KB)
User Instructions
Follow either the User Interface Workflow or the Command Line Usage instructions below to use the Adobe Reader and Acrobat Cleaner Tool. Once you are done, please send us your comments and let us know about your experience.
User Interface Workflow
- Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
- Double click the AdbeArCleaner.exe file.
- Verify you want to continue, and choose Next.
- Accept the EULA and choose Next.
- Choose the standalone product to clean and choose Next.
- If the product to be cleaned is installed on the machine, tool directly proceeds to cleanup.
- If the product is not found, then Acrobat/Reader is cleaned from default installation location at ProgramFilesFolderAdobeAcrobat *.* folder. The user is also given an option to select and add any other additional installation.
- If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat.
- Choose Clean Now. Cleanup begins.
- When finished, restart the machine.
Command Line Usage
- Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
- Open a command prompt.
- Run tool with the desired command line parameters as follows:
ProductId Identifies the product:
0 = Acrobat (Default)
1 = ReaderInstallPath Specifies the product installation path. Default = the product’s default location; e.g. C:Program Files (x86)AdobeReader 10.0. You must use this parameter when using ScanForOthers = 0. CleanLevel Specifies the level of cleanup; i.e. shared components should be cleaned or not:
0 (Default) = clean only components for the selected product.
1 = clean components for the selected product as well as shared components.ScanForOthers Specifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine:
0 = Search for and delete only directories found on the path specified by the InstallPath parameter.
1 (Default) = Search for and delete installation directories system wide. This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0./? Invokes the tool’s Help; for example: AdbeArCleaner.exe /?
User Interface Workflow
- Double click to mount the AdobeAcroCleanerTool.dmg
- Double click the file: AcroCleanerTool.app
- Verify you want to continue, and choose Next.
- Accept the EULA and choose Next.
- Choose the product to remove and click Next.
- Applications found installed are listed separately for both Acrobat and Reader. By default, all the listed applications will be selected for clean-up. Following buttons below the lists can be used to customize the list.
Remove button: Select the application you don’t want to uninstall and click ‘Remove’ button below that particular list.
Refresh button: You can repopulate the full list again using ‘Refresh’ button below that particular list. - Click on Clean button to remove the listed applications
- Press OK to confirm.
- Provide admin password in the admin prompt dialog.
- Cleanup processing begins.
- Press OK once finished dialog is shown.
- Press Quit button to quit the CleanerTool app or ViewLog button to view the logs.
Frequently Asked Questions
- Windows 7: C:Users[USERNAME]AppDataLocalTempRaftLogsAdbeArCleaner.log
- Windows XP: C:Documents and Settings[USERNAME]Local SettingsTempRaftLogsAdbeArCleaner.log
- Mac: ~/Library/Logs/Adobe/AcroCleanerTool.log
Mac: The tool can be used from OS X 10.9 and onward.
![Why can Why can](https://angelinajewels.com/images/application-adobe-acrobate-reader-gratuit-3.jpg)
Known Issues
- If you have both Acrobat and Reader installed, removing the product that is the default PDF viewer can result in the other product failing to become the new default PDF viewer. When this problem occurs, run Repair on the remaining product and reboot the machine to make the remaining product the default PDF handler.
- For Acrobat Pro Extended 9.x, the tool leaves the Acrobat entry in Add Remove Programs. To manually remove this entry, run an uninstallation from the ARP entry or manually remove the following registry entries:
- Windows 32 Bit OS: HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall<Product-Code>
- Windows 64 Bit OS: HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall<Product-Code>
- The product code is language specific. For example, for EFG it would be {AC76BA86-1033-F400-7761-000000000004}
- The Cleaner Tool removes the Reader 9.x or Acrobat 9.x installation even if the user chooses Cancel at the Files in Use dialog during uninstallation. The File in Use dialog appears when you try to uninstall a product that is already running.
Adobe Reader and Acrobat Cleaner Tool
You must check the box above to indicate your agreement to the agreements listed above to activate the download link.
Adobe Acrobat Reader DC is a popular and free PDF software to view, print, sign, and comment on PDF documents. Despite its practicality, many Mac users encounter problems and want to turn to other PDF editors. This means they are looking for ways to remove Adobe Reader from their Mac completely. And this includes deleting the latest of Adobe Acrobat Reader DC.
So, if you are here because you want to uninstall Adobe Acrobat Reader DC or are looking for the answer for how to remove Adobe Acrobat Reader DC read further.
In this post, we will discuss both automatic and manual ways to remove Adobe Reader DC. To remove it automatically, we will use the Uninstaller module of a very popular tool known as CleanMyMac X. To understand how to do that; you’ll need to read the post till the end.
Additionally, if you want to know more about the tool, read our comprehensive review on CleanMyMac X.
Common Error Messages Relates to Removal of Adobe Acrobat Reader DC:
> Adobe Acrobat Reader DC leftovers scatter around and are hard to locate
> Adobe Acrobat Reader DC cannot be moved to the trash as it is open
> Adobe Acrobat Reader DC still appear when trying to open a PDF file
> Adobe Acrobat Reader DC cannot be moved to the trash as it is open
> Adobe Acrobat Reader DC still appear when trying to open a PDF file
Before we start explaining the ways to delete Adobe Acrobat DC, remember to quit Adobe Acrobat Reader. If the program is in use or any PDF file will be opened, you cannot delete it.
How to Force Quit Adobe Acrobat Reader?
To force quit an active or frozen app from macOS, follow the steps below:
- Look for the app icon (Adobe Acrobat Reader DC) in the Dock.
- Right-click it > Quit
- If this doesn’t help, open Activity Monitor.
- Search for the app, choose process related to the target app (Adobe Acrobat Reader DC), click the X > Quit button
- Also, you can press the Command+Option+Esc keys. This will bring up Quit Applications window > select the app from the list > Force Quit.
If the above steps did not help, then it seems your Mac is infected. In such a case, we suggest rebooting Mac in Safe Mode and then try uninstalling the app.
Assuming Adobe Acrobat Reader DC is no longer running, let’s move on with the steps to uninstall it.
Steps to Manually Uninstall Adobe Acrobat Reader
- Head to Applications folder in the Finder
- Look for Adobe Reader > right-click Move to Bin > Empty the Trash.
Since we are removing the app manually, this won’t be enough. To delete the app completely, you will need to make sure none of the associated files, cache remains. For this, follow the steps ahead.
- Open Finder > Go > Go to Folder.
- Type following command one by one and select all related files in each folder > drag and drop to > Empty the Bin.
Why Can't I Download Adobe Acrobat Reader On My Mac Desktop
~/Library/Application Support/Adobe
~/Library/Caches/Adobe
~/Library/Saved Application State/com.adobe.Reader.savedState
~/Library/Caches/com.adobe.Reader
~/Library/Caches/com.adobe.InstallAdobeAcrobatReaderDC
~/Library/Preferences/Adobe
~/Library/Preferences/com.adobe.Reader.plist
~/Library/Preferences/com.adobe.AdobeRdrCEFHelper.plist
~/Library/Logs/Adobe_ADMLogs
~/Library/Logs/Adobe
~/Library/Cookies/com.adobe.InstallAdobeAcrobatReaderDC.binarycookies
Note: (~) Tilda before the Library explains the folder is hidden.
Why Can't I Download Adobe Acrobat Reader On My Mac Os
To learn how to show hidden files and folders on Mac, our previous post, How to show Hidden files on Mac; however, if you are short on time, press Shift+G+Command and head to the mentioned folders.
Once all files associated with Acrobat Reader DC are moved to Bin, empty the Bin. And tada! You’re all set; you have successfully removed Adobe Reader DC and all its components from Mac.
Does all this sound too technical? Yes, nothing to worry about. We have got a simple solution for you.
Automatic Way to Uninstall Acrobat Reader DC
Adobe Acrobat and be easily uninstalled using CleanMyMac X. This app is an excellent Mac optimizer, and it helps uninstall apps, clean up junk files, and do a lot more.
To use it, follow the steps below:
- Download and install the free trial version of CleanMyMac X
- Open the app
- Head to the Uninstaller tab.
- Select all Adobe Reader apps and hit Uninstall
Why Can't I Download Adobe Acrobat Reader On My Mac Download
![Installer Installer](/uploads/1/1/9/5/119528491/109830066.png)
That’s it; you have successfully deleted Adobe Acrobat Reader DC and all its components from Mac. So, this is what we have for you on how to remove Adobe Reader DC. Please let us know if these steps were helpful. Or if you have discovered another “secret” way to share with us. Either way, leave us a comment.
Frequently Asked Question
Q1. Do I need an Adobe Reader on my Mac?
You probably don’t need Adobe Acrobat Reader on Mac. Since your operating system or browser has built-in PDF, you will not face any problem while accessing PDF files if you uninstall Adobe Reader.
Q2. Why can’t I quit Adobe Acrobat Reader?
If Adobe Acrobat Reader DC is stuck or frozen, you cannot quit it. You will have to go to finder, look for the app, and Force Quit it in such a case. Alternatively, you can do the same from Activity Monitor.